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Customers

Summary: Draftworx serves accountants and auditors in practice — primarily accounting and audit firms — who need to prepare financial statements and assurance working papers efficiently and in compliance with reporting standards.

Who They Are

Draftworx's customers are professional accountants and auditors working in practice. The site states the platform is trusted by over 20,000 clients. The primary users are:

  • Accounting and audit firms of varying sizes that prepare financial statements and engagement working papers on behalf of clients
  • Sole-practitioner accountants and small practices using the Desktop product on a per-user license
  • Larger or multi-user practices using the Cloud product, which supports unlimited users per account

Customers span 16+ countries, with strong presence in South Africa, the United Kingdom, Ireland, and across sub-Saharan Africa and the Middle East.

The Work They Do

Customers use Draftworx to:

  • Draft financial statements compliant with IFRS, IFRS SME, FRS 102/102(1A)/105, and country-specific Companies Act requirements — covering entity types including companies, close corporations, trusts, partnerships, sole proprietorships, non-profits, schools, and body corporates
  • Prepare assurance engagement working papers for audit (ISA), independent review (ISRE2400), compilation (ISRS4410), agreed-upon procedures (ISRS4400), and accounting officer / legal practitioner engagements
  • Import trial balances from accounting systems (Sage, Xero, QuickBooks, Pastel, CaseWare, Excel) and categorize accounts via Draftworx's "links" system to generate compliant statements in approximately 5 minutes

Why They Buy It

  • Speed: automated statement generation from trial balance to final PDF in ~5 minutes
  • Compliance confidence: templates are automatically updated when reporting standards change, reducing the risk of non-compliant output
  • Breadth of coverage: a single platform handles multiple engagement types ("Compilation to Audit and everything in between") and multiple entity types and jurisdictions
  • Flexibility: choice between pay-as-you-use Cloud and unlimited-use Desktop license to match practice size and volume
  • Support from practitioners: the Draftworx support team are described as former accountants and auditors, providing domain-relevant assistance

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